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About Macy's

Macy's (macys.com) is an extremely popular department store which competes against brands like Kohl's, Target and Walmart. Compared to its peers, Macy's is a mid-range or lower-performing brand within its category.

While anyone can post reviews of Macy's on Knoji, our own team of editors also does research to answer questions and provide ratings for this brand. So far, our team has spent roughly 90 hours researching and reviewing the top 104 department stores based on 390 data points such as military discount policies, free shipping policies and (see the full criteria list).

  • Free shipping: Does each store offer free shipping? Does each store offer site-wide free shipping?
  • Free returns & exchanges: Does each store offer free returns? What's their exchange policy? Does each store offer free returns & exchanges?
  • Apple Pay: Does each store accept Apple Pay? each store Apple Pay support?
  • Authentic products: Does each store sell real and authentic products? Does they sell fakes?
  • Gift cards: Does each store offer gift cards? Does each store accept gift cards or e-gift cards?
  • Money-back guarantee: Does each store have a money-back guarantee? Can I get my money back if I'm not satisfied with my each store purchase?
  • Black Friday hours: What are each store's Black Friday hours? What time does each store open on Black Friday?
  • Price matching: Does each store price match? each store price matching?
  • Official coupons page: Does each store have an official coupons page? Does each store maintain its own coupon page?
  • Sales events: Does each store ever have sales or promotional events? How often does each store have sales events?
  • Student discounts: Does each store have a student discount? each store student discount?
  • Military discounts: Does each store offer a military discount? each store military discount?
  • Senior discounts: each store senior discount? Does each store have a senior discount policy?
  • Birthday discounts: each store birthday discount? Does each store give birthday discounts?
  • International shipping: Does each store ship internationally? each store international shipping?
  • Loyalty programs: each store loyalty or rewards program? Does each store offer a loyalty or rewards program?
  • Affiliate programs: each store affiliate program? Does each store offer an affiliate program?
  • Competitor coupons: Does each store accept competitors' coupons? Does each store take competitor coupons?
  • Coupon stacking: Does each store support coupon stacking? each store coupon stacking?
  • Website security & privacy: Is each store a secure website? Does they respect users' privacy? Does each store have a valid privacy policy? Is their website secure?
  • PayPal: Does each store accept PayPal? each store PayPal support?
  • Google Pay: Does each store accept Google Pay? each store Google Pay?
  • Social media pages: each store social media pages? List of each store's social media pages?
  • Debit & prepaid cards: each store debit card support? Does each store take debit cards?
  • Promo codes: Does each store ever offer promo codes? Does each store's website support discount codes?
  • Affirm financing: Does each store accept Affirm financing? each store Affirm financing support?
  • Afterpay financing: Does each store accept Afterpay financing? Does each store take Afterpay financing?
  • Bread financing: Does each store accept Bread financing? Does each store offer Bread as a financing option?
  • Klarna financing: Does each store accept Klarna financing? Does each store take Klarna for financing?
  • Contact information: How does I contact each store? How to contact each store?
  • Teacher discounts: Does each store give discounts to teachers and educators? each store teacher discount?
  • Price point: How expensive is each store? How much does each store cost vs. competitors?
  • Black Friday sales: Where is each store's official Black Friday deals page this year? Where is each store's Black Friday Ads page?
  • Cyber Monday sales: Where is each store's Cyber Monday ad this year? Does each store have an official Cyber Monday page?
  • Ethical practices: Is each store considered an ethical brand? Does each store use ethical practices?
  • Amazon Pay: Does each store accept Amazon Pay? Does each store take Amazon Pay?
  • Sezzle financing: Does each store accept Sezzle financing? Does each store support Sezzle financing?
  • QuadPay financing: Does each store accept QuadPay financing? Does each store take QuadPay?
  • AARP discounts: Does each store offer discounts to AARP members? Does each store have an AARP discount policy?

Macys' strengths are:

Macys' active discount codes (view all details):

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Compare Macy's vs. top competitors (view all):

Macy's

: Store Features-at-a-Glance
Overall Score
4.5
Full review
Brand Popularity
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Overall Score
4.5
Full review
Brand Popularity
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Macy's FAQ & Answers

Product & Service Features

Shipping & Returns Policies

Payment Options

Pricing & Discount Policies

Customer Service Features

Financing Options

Website Features

Marketing Programs

Other Features

Compare Macy's with Similar Brands

Side-by-side comparisons of pricing, discounts, customer service, shipping policies, more

2019 department store top 10 rankings

Get Macy's
macys.com
Rated 4.5 - 48 reviews

Macy's Articles

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Macys' Features Scorecard

Shipping & Returns Policies
Free Shipping:
Yes
Macy's offers free shipping on all qualifying orders. Get free delivery on your order from Macy's, program exclusions apply. See details on their free shipping policy page. Macy's free shipping policies >>
Free Returns & Exchanges:
Unlikely
It appears that Macy's may not offer free returns & exchanges currently. Macys.com free return policies >>
International Shipping:
Yes
Macy's offers international shipping for qualifying orders and customers, according to their international shipping policies. See policies and program details on their international shipping policies page. Macy's international shipping policies >>
Payment Options
Debit & Prepaid Cards:
Yes
Macy's accepts debit & prepaid cards for qualifying orders and customers, according to their debit & prepaid cards policies. See policies and program details on their debit & prepaid card support page. Macys.com debit & prepaid card support >>
PayPal:
Unlikely
It appears that Macy's may not accept PayPal currently. Macy's PayPal >>
Apple Pay:
Yes
Macy's accepts Apple Pay for qualifying orders and customers, according to their Apple Pay policies. See policies and program details on their Apple Pay support page. Macy's Apple Pay support >>
Amazon Pay:
Unlikely
It appears that Macy's may not accept Amazon Pay currently. Macy's Amazon Pay >>
Google Pay:
Unlikely
It appears that Macy's may not accept Google Pay currently. Macy's Google Pay support >>
Pricing & Discount Policies
Promo Codes:
Yes
Macy's supports a promo code box on their website. Check the Macy's promo codes page for the latest coupon codes from Macy's. Macy's promo code support >>
Sales Events:
Unlikely
It appears that Macy's may not offer sales events currently. Macy's sales events >>
Black Friday Sales:
Yes
Macy's offers Black Friday sales for qualifying orders and customers, according to their Black Friday sales policies. See policies and program details on their Black Friday promotions page. Macys.com Black Friday promotions >>
Military Discounts:
Yes
Macy's offers coupons and promotional pricing for military veterans. Get up to 30% off and other special offers for Macy's on their military discounts page. Macys.com military discount policies >>
Cyber Monday Sales:
Yes
Macy's offers Cyber Monday sales for qualifying orders and customers, according to their Cyber Monday sales policies. See policies and program details on their Cyber Monday page page. Macy's Cyber Monday page >>
Official Coupons Page:
Unlikely
Student Discounts:
Unlikely
It appears that Macy's may not offer student discounts currently. Macy's student discounts >>
Price Matching:
Unlikely
It appears that Macy's may not offer price matching currently. Macys.com price matching >>
Senior Discounts:
Unlikely
It appears that Macy's may not offer senior discounts currently. Macy's senior discount policies >>
Birthday Discounts:
Unlikely
Competitor Coupons:
Unlikely
It appears that Macy's may not accept competitor coupons currently. Macy's competitor coupons >>
AARP Discounts:
Unlikely
It appears that Macy's may not offer AARP discounts currently. Macy's AARP discount policies >>
Coupon Stacking:
Unlikely
It appears that Macy's may not allow coupon stacking currently. Macy's coupon stacking >>
Black Friday Hours:
TBD
It appears that Macy's may not offer Black Friday hours currently. Macys.com Black Friday hours >>
Customer Service Features
Contact Information:
Yes
Macy's offers contact information for qualifying orders and customers, according to their contact information policies. See policies and program details on their contact information availability page. Macys.com contact information availability >>
Money-back Guarantee:
Yes
Macy's offers money-back guarantee for qualifying orders and customers, according to their money-back guarantee policies. See policies and program details on their money-back guarantee policy page. Macys.com money-back guarantee policy >>
Gift Cards:
Yes
Macy's offers gift cards and discounted gift cards during special promotional events. Find gift cards for Macy's. with their gift card program. See policies and program details on their gift cards page. Macy's gift card support >>
Loyalty Programs:
Unlikely
It appears that Macy's may not offer loyalty programs currently. Macys.com loyalty programs >>
Social Media Pages:
TBD
It appears that Macy's may not offer social media pages currently. Macys.com social media pages >>
Financing Options
Affirm Financing:
No
It appears that Macy's may not accept Affirm financing currently. Macy's Affirm financing >>
Afterpay Financing:
Unlikely
It appears that Macy's may not accept Afterpay financing currently. Macy's Afterpay financing >>
Sezzle Financing:
No
It appears that Macy's may not accept Sezzle financing currently. Macy's Sezzle financing >>
QuadPay Financing:
No
It appears that Macy's may not accept QuadPay financing currently. Macy's QuadPay financing >>
Klarna Financing:
Unlikely
It appears that Macy's may not accept Klarna financing currently. Macy's Klarna financing >>
Bread Financing:
Unlikely
It appears that Macy's may not accept Bread financing currently. Macys.com Bread financing support >>
Website Features
Website Security & Privacy:
Yes
Macy's offers website security & privacy for qualifying orders and customers, according to their website security & privacy policies. See policies and program details on their website security & privacy policies page. Macy's website security & privacy >>
Marketing Programs
Affiliate Programs:
Yes
Macy's offers affiliate programs for qualifying orders and customers, according to their affiliate programs policies. See policies and program details on their affiliate programs page. Macy's affiliate programs >>
View all features