Macy's Review

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Macy's Review: Macy's Pros & Cons

Macy's (macys.com) is an extremely popular department brand which competes against other department brands like Kohl's, Nordstrom, Neiman Marcus, Bloomingdale's and JCPenney. Based on our in-depth Macy's review, when compared to its competitors, Macy's ranks as one of the top-performing brands in its category, with an overall ranking of #4 out of 26 total brands. Read the full Macys.com review below for more details.

  • Fair trade certified: Does each brand offer fair trade products? Is each brand fair trade certified?
  • Sustainable products: Does each brand have sustainable products? Does each brand have environment-friendly products?
  • Store credit card: Does each brand have their own credit card? Does each brand offer a store credit card?
  • Warranty: How long does each brand's warranty last? Does each brand have a longer warranty?
  • Face masks: Does each brand sell face masks? Can I buy face masks at each brand?
  • Products made in USA: Are each brand products made in the USA? Does each brand manufacture their products in the United States?
  • Sizing guides: Does each brand offer a sizing guide on their website? Does each brand have a fit guide to help me with sizing?
  • Cruelty-free products: Are products sold at each brand cruelty free? Does each brand sell cruelty-free products?
  • Eco-friendly materials: Does each brand use eco-friendly materials? Does each brand use recyclable materials?
  • Wash & care instructions: Does each brand offer wash & care instructions on their website? Does each brand provide a wash & care guide for its products?
  • Vegan products: Does each brand offer vegan products? Does each brand offer vegan options?
  • Customer service: How good is each brand's customer service? How does each brand's customer service rate against its competitors?
  • Price point: How expensive is each brand? How much does each brand cost vs. competitors?
  • Free shipping: Does each brand offer free shipping? Does each brand offer site-wide free shipping?
  • Free returns & exchanges: Does each brand offer free returns? What's their exchange policy? Does each brand offer free returns & exchanges?
  • International shipping: Does each brand ship internationally? each brand international shipping?
  • Curbside pickup: Does each brand have curbside pickup? Does each brand have in-store pickup?
  • Ship to store: Does each brand does ship to store? Can I ship items to each brand to pick up in-store?
  • PayPal: Does each brand accept PayPal? each brand PayPal support?
  • Debit & prepaid cards: each brand debit card support? Does each brand take debit cards?
  • Google Pay: Does each brand accept Google Pay? Does each brand accept Google Pay?
  • Apple Pay: Does each brand accept Apple Pay? Does each brand accept Apple Pay?
  • Amazon Pay: Does each brand accept Amazon Pay? Does each brand take Amazon Pay?
  • Bitcoin: Does each brand accept Bitcoin? Does each brand take Bitcoin for payment?
  • Shop Pay: Does each brand accept Shop Pay? Does each brand take Shop Pay?
  • Alipay: Does each brand accept Alipay? Does each brand take Alipay?
  • Official coupons page: Does each brand have an official coupons page? Does each brand maintain its own coupon page?
  • AARP discounts: Does each brand offer discounts to AARP members? Does each brand have an AARP discount policy?
  • Military discounts: Does each brand offer a military discount? each brand military discount?
  • Student discounts: Does each brand have a student discount? Does each brand have a student discount?
  • Price matching: Does each brand price match? each brand price matching?
  • Birthday discounts: each brand birthday discount? Does each brand give birthday discounts?
  • Senior discounts: each brand senior discount? Does each brand have a senior discount policy?
  • Teacher discounts: Does each brand give discounts to teachers and educators? Does each brand give discounts to teachers and educators?
  • Outlet stores: Does each brand have an outlet store? Are there each brand outlet stores?
  • Competitor coupons: Does each brand accept competitors' coupons? Does each brand take competitor coupons?
  • Front-line worker discounts: Does each brand offer discounts to front-line workers? Does each brand offer discounts to essential workers?
  • Coupon stacking: Does each brand support coupon stacking? each brand coupon stacking?
  • Sales events: Does each brand ever have sales or promotional events? How often does each brand have sales events?
  • Black Friday Ads Page: Does each brand have a Black Friday Ads page? Does each brand have a Black Friday Ads page?
  • Cyber Monday sales: Does each brand have a Cyber Monday ad this year? Does each brand have a Cyber Monday ad this year?
  • Gift cards: Does each brand offer gift cards? Does each brand accept gift cards or e-gift cards?
  • Money-back guarantee: Does each brand have a money-back guarantee? Can I get my money back if I'm not satisfied with my each brand purchase?
  • Loyalty programs: each brand loyalty or rewards program? Does each brand offer a loyalty or rewards program?
  • White-glove delivery: Does each brand offer white-glove delivery and assembly? Does each brand offer in-home delivery services?
  • Live chat: Does each brand offer live chat support? each brand's live chat support?
  • Contact information: How does I contact each brand? How to contact each brand?
  • Social media pages: each brand social media pages? List of each brand's social media pages?
  • Affirm financing: Does each brand accept Affirm financing? each brand Affirm financing support?
  • Afterpay financing: Does each brand accept Afterpay financing? Does each brand take Afterpay financing?
  • Sezzle financing: Does each brand accept Sezzle financing? Does each brand support Sezzle financing?
  • Klarna financing: Does each brand accept Klarna financing? Does each brand take Klarna for financing?
  • QuadPay financing: Does each brand accept QuadPay financing? Does each brand take QuadPay?
  • Bread financing: Does each brand accept Bread financing? Does each brand offer Bread as a financing option?
  • Splitit financing: Does each brand accept Splitit financing? each brand Splitit financing support?
  • Layaway programs: Does each brand offer layaway programs? What is each brand's layaway policy?
  • GreenSky: Does each brand accept GreenSky financing? each brand GreenSky financing support?
  • Snap Finance: Does each brand accept Snap Finance? each brand Snap Finance support?
  • Website security & privacy: Is each brand a secure website? Does they respect users' privacy? Does each brand have a valid privacy policy? Is their website secure?
  • Influencer marketing: Does each brand have an influencer marketing program? Does each brand use influencer marketing?
  • Affiliate marketing: each brand affiliate program? Does each brand offer an affiliate program?
  • Environmentally conscious: Is each brand an environmentally conscious brand? each brand eco-friendly?
  • Diversity commitment: Is each brand committed to racial equity? Has each brand taken concrete steps towards fighting racial injustice?
  • Charitable causes: Does each brand support any charitable or humanitarian causes? Does each brand give back to charity? Are there any social causes they stand for?
  • Nurse discounts: each brand nurse discounts? Does each brand have any discounts for nurses?
  • Government worker discounts: each brand government worker discount? Does each brand offer any discounts for government workers?
  • Ethical practices: Is each brand considered an ethical brand? Does each brand use ethical practices?

Macys' strengths are:

  • Good product guarantee details
  • Offers ethically-sourced products details
  • Offers environment-friendly products details
  • Offers measurement chart details
  • Offers wash & care guide details
  • View 16 more strengths

Knoji has 52 Macy's reviews and ratings as of December 2, 2020. Knoji editors and the Knoji shopper community have reviewed Macy's and compared it against 0 top brands, reviewing Macy's based on product and store features such as ethically-sourced products, environment-friendly products and rewards credit card. Knoji reviews and ranks Macys.com and other department brands based on how many features each offers and based on a 5-star rating scale. Based on these factors and 52 Macy's reviews, Macy's earns an overall score of 4.9 out of 5.0 points. Macy's offers 5 total features such as fair trade certified, sustainable products and sizing guides. Macys''s review score is also bolstered by the fact that it is a very popular brand with high brand recognition among consumers.

Macy's currently has 4 active discount codes. You can view all Macys' coupon codes here

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THANKYOU
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FRIEND
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CYBER

Macy's FAQ

Pricing & Discount Policies

Does Macy's have an official coupons page?

Does Macy's offer discounts to AARP members?

Does Macy's offer a military discount?

Does Macy's have a student discount?

Does Macy's price match?

Macy's birthday discount?

Does Macy's have a senior discount policy?

Does Macy's give discounts to teachers and educators?

Does Macy's accept competitors' coupons?

Does Macy's offer discounts to essential workers?

Does Macy's support coupon stacking?

Does Macy's ever have sales or promotional events?

Does Macy's have a Black Friday Ads page?

Does Macy's have a Cyber Monday ad this year?

Shipping & Returns Policies

Does Macy's offer free shipping?

Does Macy's offer free returns? What's their exchange policy?

Does Macy's ship internationally?

Does Macy's have curbside pickup?

Payment Options

Macy's PayPal support?

Does Macy's take debit cards?

Does Macy's accept Google Pay?

Does Macy's accept Apple Pay?

Does Macy's take Amazon Pay?

Does Macy's accept Bitcoin?

Does Macy's accept Shop Pay?

Does Macy's accept Alipay?

Financing Options

Macy's Affirm financing support?

Does Macy's accept Afterpay financing?

Does Macy's accept Sezzle financing?

Does Macy's accept Klarna financing?

Does Macy's accept QuadPay financing?

Does Macy's accept Bread financing?

Macy's Splitit financing support?

Does Macy's offer layaway programs?

Macy's GreenSky financing support?

Does Macy's accept Snap Finance?

Customer Service Features

Does Macy's offer gift cards?

Can I get my money back if I'm not satisfied with my Macy's purchase?

Macy's loyalty or rewards program?

Macys' live chat support?

How to contact Macy's?

Macy's social media pages?

Website Features

Does Macy's have a valid privacy policy? Is their website secure?

Product & Service Features

Does Macy's offer fair trade products?

Does Macy's have environment-friendly products?

Does Macy's have their own credit card?

Does Macy's have a longer warranty?

Does Macy's manufacture their products in the United States?

Does Macy's offer a sizing guide on their website?

Are products sold at Macy's cruelty free?

Does Macy's use recyclable materials?

Does Macy's provide a wash & care guide for its products?

Does Macy's offer vegan products?

How does Macys' customer service rate against its competitors?

How expensive is Macy's?

Marketing Programs

Does Macy's have an influencer marketing program?

Macy's affiliate program?

Other Features

Is Macy's an environmentally conscious brand?

Has Macy's taken concrete steps towards fighting racial injustice?

Does Macy's give back to charity? Are there any social causes they stand for?

Does Macy's have any discounts for nurses?

Does Macy's offer any discounts for government workers?

Is Macy's considered an ethical brand?

macys.com
Rated 4.9 - 52 reviews
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About Macy's

Macy's is a large company operating the e-commerce site macys.com. Macy's sells its products and services in the department industry. Macy's is a less active brand when it comes to discounting and offering coupons. Macy's has good ratings among shoppers on Knoji, with 52 ratings and an average rating of 3.6 stars. Macy's scores very well compared to other brands in the department industry, providing 22 e-commerce features to better serve its customers.

Macys' Review Scorecard

Shipping & Returns Policies
Free Shipping:
Yes
Our review: Macy's offers free shipping on all qualifying orders. Get free delivery on your order from Macy's, program exclusions apply. See details on their free shipping policy page. Macy's free shipping policies review
Free Returns & Exchanges:
No
Our review: It appears that Macy's may not offer free returns & exchanges currently. Macys.com free return policies review
International Shipping:
Yes
Our review: Macy's offers international shipping for qualifying orders and customers, according to their international shipping policies. See policies and program details on their international shipping policies page. Macy's international shipping policies review
Curbside Pickup:
Yes
Our review: Macy's offers curbside pickup for qualifying orders and customers, according to their curbside pickup policies. See policies and program details on their in-store pickup page. Macys.com in-store pickup review
Payment Options
PayPal:
No
Our review: It appears that Macy's may not accept PayPal currently. Macy's PayPal review
Debit & Prepaid Cards:
Yes
Our review: Macy's accepts debit & prepaid cards for qualifying orders and customers, according to their debit & prepaid cards policies. See policies and program details on their debit & prepaid card support page. Macys.com debit & prepaid card support review
Google Pay:
No
Our review: It appears that Macy's may not accept Google Pay currently. Macy's Google Pay support review
Apple Pay:
Yes
Our review: Macy's accepts Apple Pay for qualifying orders and customers, according to their Apple Pay policies. See policies and program details on their Apple Pay support page. Macy's Apple Pay support review
Amazon Pay:
No
Our review: It appears that Macy's may not accept Amazon Pay currently. Macy's Amazon Pay support review
Bitcoin:
No
Our review: It appears that Macy's may not accept Bitcoin currently. Macy's Bitcoin support review
Shop Pay:
Our review: Our team is still researching Macys' Shop Pay support. Check back soon for update. Macys.com Shop Pay review
Alipay:
Our review: Our team is still researching Macys' Alipay support. Check back soon for update. Macys.com Alipay review
Pricing & Discount Policies
Official Coupons Page:
No
Our review: It appears that Macy's may not offer official coupons page currently. Macys.com official coupons support review
AARP Discounts:
No
Our review: It appears that Macy's may not offer AARP discounts currently. Macy's AARP discount policies review
Military Discounts:
No
Our review: It appears that Macy's may not offer military discounts currently. Macy's veteran's discount policies review
Student Discounts:
No
Our review: It appears that Macy's may not offer student discounts currently. Macy's student discount policies review
Price Matching:
No
Our review: It appears that Macy's may not offer price matching currently. Macys.com price matching review
Birthday Discounts:
No
Our review: It appears that Macy's may not offer birthday discounts currently. Macys.com birthday discount policies review
Senior Discounts:
No
Our review: It appears that Macy's may not offer senior discounts currently. Macy's senior discounts review
Teacher Discounts:
No
Our review: It appears that Macy's may not offer teacher discounts currently. Macys.com teacher discounts review
Competitor Coupons:
No
Our review: It appears that Macy's may not accept competitor coupons currently. Macy's competitor coupons review
Front-line Worker Discounts:
Our review: Our team is still researching Macys' essential worker discounts. Check back soon for update. Macys.com front-line worker discounts review
Coupon Stacking:
No
Our review: It appears that Macy's may not allow coupon stacking currently. Macy's coupon stacking review
Sales Events:
No
Our review: It appears that Macy's may not offer sales events currently. Macy's sales events review
Black Friday Ads Page:
Yes
Our review: Macy's offers Black Friday Ads Page for qualifying orders and customers, according to their Black Friday Ads Page policies. See policies and program details on their Black Friday Ads Page page. Macys.com Black Friday Ads Page review
Cyber Monday Sales:
Yes
Our review: Macy's offers Cyber Monday sales for qualifying orders and customers, according to their Cyber Monday sales policies. See policies and program details on their Cyber Monday page page. Macys.com Cyber Monday sales review
Customer Service Features
Gift Cards:
Yes
Our review: Macy's offers gift cards and discounted gift cards during special promotional events. Find gift cards for Macy's. with their gift card program. See policies and program details on their gift cards page. Macys.com gift cards review
Money-back Guarantee:
Yes
Our review: Macy's offers money-back guarantee for qualifying orders and customers, according to their money-back guarantee policies. See policies and program details on their money-back guarantee policy page. Macys.com money-back guarantee policy review
Loyalty Programs:
Yes
Our review: Macy's offers loyalty programs for qualifying orders and customers, according to their loyalty programs policies. See policies and program details on their loyalty programs page. Macy's loyalty programs review
Live Chat:
Our review: Our team is still researching Macys' live chat support. Check back soon for update. Macys.com live chat review
Contact Information:
Yes
Our review: Macy's offers contact information for qualifying orders and customers, according to their contact information policies. See policies and program details on their contact information availability page. Macys.com contact information availability review
Social Media Pages:
Yes
Our review: Macy's offers social media pages for qualifying orders and customers, according to their social media pages policies. See policies and program details on their social media presence page. Macy's social media pages review
Financing Options
Affirm Financing:
No
Our review: It appears that Macy's may not accept Affirm financing currently. Macy's Affirm financing review
Afterpay Financing:
No
Our review: It appears that Macy's may not accept Afterpay financing currently. Macy's Afterpay financing review
Sezzle Financing:
No
Our review: It appears that Macy's may not accept Sezzle financing currently. Macy's Sezzle financing review
Klarna Financing:
No
Our review: It appears that Macy's may not accept Klarna financing currently. Macy's Klarna financing review
QuadPay Financing:
No
Our review: It appears that Macy's may not accept QuadPay financing currently. Macy's QuadPay financing review
Bread Financing:
No
Our review: It appears that Macy's may not accept Bread financing currently. Macys.com Bread financing support review
Splitit Financing:
No
Our review: It appears that Macy's may not accept Splitit financing currently. Macys.com Splitit financing support review
Layaway Programs:
No
Our review: It appears that Macy's may not offer layaway programs currently. Macys.com layaway programs review
GreenSky:
Our review: Our team is still researching Macys' GreenSky financing support. Check back soon for update. Macys.com GreenSky review
Snap Finance:
Our review: Our team is still researching Macys' Snap Finance support. Check back soon for update. Macys.com Snap Finance review
Website Features
Website Security & Privacy:
Yes
Our review: Macy's offers website security & privacy for qualifying orders and customers, according to their website security & privacy policies. See policies and program details on their website security & privacy policies page. Macy's website security & privacy review
Marketing Programs
Influencer Marketing:
Our review: Our team is still researching Macys' influencer marketing programs. Check back soon for update. Macys.com influencer marketing review
Affiliate Marketing:
Yes
Our review: Macy's does affiliate marketing for qualifying orders and customers, according to their affiliate marketing policies. See policies and program details on their affiliate marketing programs page. Macy's affiliate marketing programs review
View all features

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