Macy's Full Review
Macy's has an overall score of 4.0 out of 5 stars, giving it a ranking of 1 of 103 department stores.
To calculate Macys' score, we look at a range of factors and compare them with other brands in the department store space. We look at overall brand popularity, Macys' price point compared to other department store, as well as reviews they've received from customers. We also look at e-commerce features such as payment options accepted, discount policies, shipping and returns policies, and other customer service features.
Macy's eCommerce Store Ratings & Features
High-level summary of Macy's store features, discount policies, availability of promo codes, payment methods accepted, and shipping and returns policies.
Macy's Online Ratings & Feedback
Based on reviews posted at online review sites such as TrustPilot, Better Business Bureau, and Glassdoor, Macy's has neutral to positive customer feedback. See more details of Macys' online reviews here
Macy's Discounts for Veterans, Seniors & Students
Macy's Shipping & Returns Policies
Macy's offers good service and support when it comes to shipping, returns and exchanges. Specifically, Macy's offers the following shipping and returns policies: free shipping
and money-back guarantee
. Macy's did not offer the following shipping and exchanges features at the time of our last research: free returns & exchanges
Macy's Payment Methods Accepted
Macy's accepts a wide range of payment methods and payment options beyond standard credit cards. Specifically, Macy's accepts the following payment methods: debit & prepaid cards
, Apple Pay
and gift cards
. Macy's did not accept the following payment options at the time of our last research: PayPal
and Google Pay
. Learn more at Macys' website
Macy's Pricing Matching & Special Couponing Policies
Macy's does not currently offer any specific price matching or special couponing features for customers. Macy's does not offer the following pricing and couponing features at the time of our last research: price matching
, coupon stacking
and competitor coupons
. Check for any updates on macys.com