Does Macy's have a points program or a royalty club?
Does Macy's offer anything likes a points or reward system for its returning customers?
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Yes. Macy's points program is called Plenti Rewards Program
And there is another, second program that Macy's offers and it's called Macy's Star Program
You can get a credit card with them and jointly get percentage discounts and earn points.
The Plenti Rewards Program, on the other hand, is a points program that is hosted by multiple companies, not just Macy's.
Other companies that are under the same rewards system are: Chili's, Exxon, AT&T, Expedia... You can get more info on that with the first link I shared.