Does Macy's offer free returns? What's their exchange policy?

What's Macy's returns and exchanges policy? Can you return in-store? How many days do you have to return items to Macy's for a full refund? Do I need a receipt to return my item to Macy's? Do items need to be in new condition?
Returns & exchanges policies rating: 4.5 - 2 ratings

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Yes, Macy's does offer free returns & exchanges.
Knoji Staff
138
Posted May 29, 2017

Yes, Macy's does offer free returns and exchanges. This applies to items purchased online and in store. If you want more information on their returns policy, you can visit their returns policy page here.

Learn more at macys.com.

Shopping tip: (December 13, 2018): Use promo code ZSB9GJCB2R3A to save 25% off at macys.com — redeem it here. You can also view more Macy's promo codes.

Update: we've found 83 more department stores that currently offer free returns & exchanges and 141 department stores that are offering free returns & exchanges . You can also view all 6,494 stores that offer free returns & exchanges across all categories.

This user rated Macy's's returns & exchanges policies: 5.0
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Shopping Fanatic
3
Posted May 19, 2017

Yes, Hobby Lobby does offer free returns and exchanges for items purchased on their website. You can see more details of their returns policy here.

You might also check out Hobby Lobby's homepage for additional pages with information on returns and exchanges.

This user rated Macy's's returns & exchanges policies: 4.0
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Rated 4.0 - 48 reviews

About Macy's

Macy's is a major department stores company operating the e-commerce site macys.com. Macy's sells its products and services in the department stores vertical, offering discounts and promo codes to its customers infrequently. Macy's is very well-regarded among shoppers on Knoji, with 48 ratings and an average rating of 4.0 stars. Macy's scores very highly compared to other brands in the department stores industry, providing 19 e-commerce features to better serve its customers.

Macys' Features Scorecard

Shipping & Returns Policies
Free Returns & Exchanges:
Yes
Macy's offers free returns & exchanges for qualifying orders and customers, according to their free returns & exchanges policies. See policies and program details on their returns & exchanges policies page. Read full answer >>
Free Shipping:
Yes
Macy's offers free shipping on all qualifying orders. Get free delivery on your order from Macy's, program exclusions apply. See details on their free shipping policy page. Read full answer >>
International Shipping:
Yes
Macy's offers international shipping for qualifying orders and customers, according to their international shipping policies. See policies and program details on their international shipping policies page. Read full answer >>
Payment Options
Debit & Prepaid Cards:
Yes
Macy's accepts debit & prepaid cards for qualifying orders and customers, according to their debit & prepaid cards policies. See policies and program details on their debit & prepaid card support page. Read full answer >>
Paypal:
Maybe
It appears that Macy's may not accept PayPal currently. Read full answer >>
Apple Pay:
Yes
Macy's accepts Apple Pay for qualifying orders and customers, according to their Apple Pay policies. See policies and program details on their Apple Pay support page. Read full answer >>
Google Pay:
Maybe
It appears that Macy's may not accept Google Pay currently. Read full answer >>
Discount Policies
Promo Codes:
Yes
Macy's supports a promo code box on their website. Check the Macy's promo codes page for the latest coupon codes from Macy's. Read full answer >>
Sales:
Maybe
It appears that Macy's may not offer sales currently. Read full answer >>
Black Friday Ad:
Yes
Macy's offers Black Friday ad for qualifying orders and customers, according to their Black Friday ad policies. See policies and program details on their Black Friday page page. Read full answer >>
Cyber Monday Ad:
Yes
Macy's offers Cyber Monday ad for qualifying orders and customers, according to their Cyber Monday ad policies. See policies and program details on their Cyber Monday page page. Read full answer >>
Military Discounts:
Yes
Macy's offers coupons and promotional pricing for military veterans. Get up to 30% off and other special offers for Macy's on their military discounts page. Read full answer >>
Official Coupons Page:
Maybe
It appears that Macy's may not offer official coupons page currently. Read full answer >>
Student Discounts:
Maybe
It appears that Macy's may not offer student discounts currently. Read full answer >>
Senior Discounts:
Maybe
It appears that Macy's may not offer senior discounts currently. Read full answer >>
Birthday Discounts:
Maybe
It appears that Macy's may not offer birthday discounts currently. Read full answer >>
Price Matching:
Maybe
It appears that Macy's may not offer price matching currently. Read full answer >>
Competitor Coupons:
Maybe
It appears that Macy's may not accept competitor coupons currently. Read full answer >>
Coupon Stacking:
Maybe
It appears that Macy's may not allow coupon stacking currently. Read full answer >>
Customer Service Features
Contact Information:
Yes
Macy's offers contact information for qualifying orders and customers, according to their contact information policies. See policies and program details on their contact information availability page. Read full answer >>
Money-back Guarantee:
Yes
Macy's offers money-back guarantee for qualifying orders and customers, according to their money-back guarantee policies. See policies and program details on their money-back guarantee policy page. Read full answer >>
Gift Cards:
Yes
Macy's offers gift cards and discounted gift cards during special promotional events. Find gift cards for Macy's. with their gift card program. See policies and program details on their gift cards page. Read full answer >>
Loyalty Programs:
Maybe
It appears that Macy's may not offer loyalty programs currently. Read full answer >>
Customer Reviews:
Maybe
It appears that Macy's may not offer customer reviews currently. Read full answer >>
Social Media Pages:
Maybe
It appears that Macy's may not offer social media pages currently. Read full answer >>
Financing Options
Affirm Financing:
Maybe
It appears that Macy's may not accept Affirm financing currently. Read full answer >>
Afterpay Financing:
Maybe
It appears that Macy's may not accept Afterpay financing currently. Read full answer >>
Klarna Financing:
Maybe
It appears that Macy's may not accept Klarna financing currently. Read full answer >>
Bread Financing:
Maybe
It appears that Macy's may not accept Bread financing currently. Read full answer >>
Website Features
Mobile Apps:
Maybe
It appears that Macy's may not offer mobile apps currently. Read full answer >>
Marketing Programs
Affiliate Programs:
Yes
Macy's offers affiliate programs for qualifying orders and customers, according to their affiliate programs policies. See policies and program details on their affiliate programs page. Read full answer >>
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